Caj House

Unfortunately CAJ House accommodations are set-up for stays of 4 weeks or longer. When our calendar allows, we allow guests to stay for one week only but that is the shortest length of stay possible.

2. What time is check-in?

Check-in time is between 3:00 - 6:00 PM EST. Arrivals between 6 PM to 8PM can sometimes be arranged with the management. Additional fees may apply.

3. What time is check-out?

Check-out time is 10:30 AM EST. If check-out is not completed by 11:00 A.M. of the departure day, the security deposit may be applied as liquidated damages.

4. Do you offer daily maid service?

Because CAJ House is not a hotel, it is the guest’s responsibility to keep the apartment clean. Light housekeeping is offered as an extra service upon request.

5. Do you offer room service?

Because CAJ House is a self-service apartment service we do not have dining facilities on site for these types of services. Guests seeking to purchase food at a supermarket can do so at Shaw's Supermarket at the Prudential Center or Whole Foods Market near Symphony Hall. There are also several restaurants and convenience stores in the neighborhood.

6. How many people can stay with me in my apartment?

Studios are limited to 2 occupants. Our published rate is for one occupant. Additional guests must be signed in at time of reservation or with 2 weeks advance notice. An additional $20 per night/per guest will be added to the apartment rate. Additional mattress / bed and linens may be requested for a set up charge of $50 plus $20 x night.

7. Are children allowed?

In order to maintain an environment of quiet enjoyment for all of our guests, CAJ House does not recommend children under the age of twelve.

8. How much does it cost to stay at CAJ House?

Apartment rates vary by size and time of year. Please visit the "rates" section on our website for most updated information.

9. When is the rent due?

Payment is due in full at time of reservation. Rent is charged on a weekly basis. We do not pro-rata rent on a daily basis except calculating a half week for 2 or 3 days beyond full week. We request that you prepay the apartment for your full stay in advance of arrival. If your stay will be 8 weeks or more, please pay 8 weeks rent, a 4 week balance will be due 3 weeks ahead of each recurring 4 week period. Shorter stays (less than 4 weeks) are priced higher if we agree to them.

Rent for up to 8 weeks, a $100 cleaning and set up fee and a key/security deposit of $430 are due immediately after we accept your reservation request. After we accept your reservation, please pay the $430 key/security deposit by clicking the PAY NOW button on our reservation page. Once we receive this amount we email you a lease. Please sign the lease and fax it back to us or attach it to an email, please follow this by mailing us a check for the rent at the address we provide in our lease email. You can choose to wire funds into our account: we will send you wiring instructions if you choose this option. The key/security deposit IS REFUNDABLE one week after the end of your stay if the apartment and keys are returned to us in same condition as when you moved in.

10. What is included in the rent cost?

All utilities (heat, electrical, water) are included. Basic cable TV service is also included. Some units have different cable packages than others, depending upon the room rate.

11. Is there a security deposit?

Yes, a security deposit of $430 is required. Any unforeseen additional charges (e.g. property damage, extra cleaning, etc.) will be deducted from the security deposit.

12. Do you accept credit cards?

Yes, CAJ House accepts VISA, MasterCard, Amex, Money Order, Bank Wire, check, cash, PAYPAL.

13. What is your cancellation policy?

Cancellation Policy: There is a $430 fee for all cancellations. Cancellations will be accepted with 4 weeks notice before the scheduled arrival date. We deduct $30 from refund if you cancel 4 weeks prior to arrival. For less than four weeks notice, the guest’s rent prepayment will be charged if we cannot rent the apartment for the same dates and rate.

14. Do I have to clean the apartment when I leave?

Yes. It is the responsibility of the guest to leave the apartment clean. Should the condition of the apartment be deemed unacceptable upon inspection by us, there might be additional charges. The cleaning fee we charge upfront is for light cleaning and for towel and linen cleaning. Any damages, missing items, unremoved personal items, trash bags or broken items will be subtracted from your deposit. If furniture is moved from its original location, we may charge your security deposit a $50 fee.

15. What is your policy about lost items?

CAJ House is not responsible for any damage to or loss of personal property while guests are staying in any of our apartments. This includes any personal possessions left behind upon departure.

16. Do you offer parking?

We have limited parking spaces. If you are interested please check with our office. Parking fee is $10 per night. Vehicles without parking permission will be towed immediately at owner’s expense. CAJ House assumes no responsibility or liability for injury or damage to any person(s), vehicle(s), or property therein, while using its parking facilities. CAJ House is not responsible for snow removal of parking space, the owner of the car is.

17. What if I have to leave earlier than I thought?

If the departure date is different from the pre-arranged date, the office must be promptly notified. For early departures, guests will be charged the remaining nights of the initial reservation unless office is notified 4 weeks in advance.

For a complete list of what we include in each apartment, click here: FURNISHINGS.